Key Messages:

  • Small and medium enterprises (SMEs) are the backbone of many economies in the Global South. However, COVID-19 caused a rapid shift towards a more digitalised economy, putting many at high risk of exclusion.
  • To accelerate and support the digital transition of Global South SMEs, national governments and multilateral organisations should design a ‘digitalisation roadmap’. It would address the key structural and infrastructural challenges these enterprises face.
  • Countries need to invest in the development of tailored training programmes focusing on digital skills for SMEs, and adapting business models to the digital world.
  • As Southern economies recover from the pandemic shock, governments need to support the business continuity and job security of SMEs. Incentives, financial stimulation programmes, and credit accessibility initiatives are vital.